TIPP
TIPP
Shipping
Orders ready within 2 business days
United States:
- Standard Shipping: 6-13 business days, Cost: $5.
- Premium Shipping: 5-8 business days, Cost: $12.
- Free shipping on orders over $50.
Australia:
- Standard Shipping: 6-14 business days, Cost: A$6
- Free shipping on orders over A$75 (approximately 50 USD).
United Kingdom:
- Standard Shipping: 7-10 calendar days, Cost: £3
- Premium Shipping: 5-7 business days, Cost: £5.
- Free shipping on orders over £38 (approximately 50 USD).
Other Countries:
Shipping costs will be calculated at the checkout page.
Return Policy
- 30 Days Money-Back Guarantee: If the issue stems from our handling error, we offer compensation up to 100% depending on the severity. Contact us within 30 days of receipt for assistance.
Customer Service & Assurance
- Genuine Crystal Guarantee: We sell only natural authentic crystals. If you discover any faux crystals in your order, you can claim a refund by providing photos or videos as evidence.
- Real Description Promise: Real Description Promise: Every product image we display is an actual photograph of the real product, ensuring no false advertising
- Efficient Shipping: Orders ready within 2 business days;
- Shipping free on orders over $50(USD)
- 24-Hour Support: Email us at service@kinglygem.com for prompt assistance. For urgent matters, please contact us at WhatsApp: +86 187 6221 1580
- Free Transit Damage Replacement: If you find that the product has been damaged during transit, characterized by obvious impact damage or external injuries, please contact us immediately. We will actively cooperate to provide a free replacement or refund the cost of the product.
- 30 Days Money-Back Guarantee: If the issue stems from our handling error, we offer compensation up to 100% depending on the severity. Contact us within 30 days of receipt for assistance.
Please Note
- At KinglyGem, we responsibly source our crystals globally, ensuring ethical practices. Natural variations make each crystal unique, so the one you receive may differ from our photos.
- Please remember, our crystals are not substitutes for professional medical advice or treatment. Continue with any prescribed medical care.
Hallo Freund, mein Name ist Shen, ich fühle mich geehrt, dir Kristalle mit guter Energie zu bringen.
Meine Frau und ich betreiben unseren Kristallladen, wir tun immer unser Bestes, um unsere Kunden glücklich zu machen. Das meiste Geld, das wir verdienen, wird verwendet, um mehr Kristalle zu kaufen und in immer bessere Qualitätskristalle zu investieren. Ich hoffe, wir können dich glücklich machen, wenn du Fragen hast, zögere bitte nicht, uns auf Instagram @shen.xiaole oder WA @+86 18762211580 zu kontaktieren.
Wir schätzen jeden unserer Kunden!
Mit freundlichen Grüßen
Shen und seine Frau